Question 1

Why should I hire a specialized Shopware agency instead of a general web development firm?

Accepted Answer

A specialized Shopware agency possesses deep, platform-specific expertise that ensures a more efficient and robust implementation. They are proficient with Shopware's unique architecture, including its plugin ecosystem and advanced features like 'Shopping Experiences,' which leads to faster development, better performance, and fewer long-term issues. This specialization also means they are up-to-date with the latest security patches and version updates critical for e-commerce.

Question 2

What should I look for when choosing a Shopware agency in Switzerland?

Accepted Answer

When selecting an agency, verify their official Shopware Partner status and check for certified developers on their team. Review their portfolio for successful Shopware 6 projects similar in scope to yours, and inquire about their experience with essential Swiss-specific integrations like payment gateways (e.g., TWINT, PostFinance) and logistics providers. A transparent project management process and clear communication are also crucial for a successful partnership.

Question 3

How much does it typically cost to develop a Shopware online store with an agency?

Accepted Answer

Project costs vary significantly based on complexity, custom design requirements, and the number of third-party integrations. A basic Shopware store with a standard template might start from CHF 15,000, while a highly customized enterprise-level solution with ERP/PIM integration can exceed CHF 100,000. Most Swiss agencies work with hourly rates between CHF 150 and CHF 220, so a detailed offer based on a clear requirements document is essential.

Question 4

What information should I prepare before contacting a Shopware agency?

Accepted Answer

To receive an accurate proposal, prepare a document outlining your business goals, target audience, and budget. List all required features, such as specific payment methods, shipping rules, and necessary integrations with existing systems like CRM or ERP. Providing examples of online shops you admire can also help the agency understand your aesthetic and functional vision.

Question 5

My business is still on Shopware 5. Is migrating to Shopware 6 necessary?

Accepted Answer

Yes, migrating to Shopware 6 is highly recommended as official support and security updates for Shopware 5 have ended. Shopware 6 is built on a modern, more flexible technology stack (Symfony & Vue.js) that offers superior performance, an API-first approach for headless commerce, and a more intuitive user experience. An experienced agency can plan and execute a smooth migration to protect your business and unlock new growth opportunities.

Question 6

What kind of ongoing support does a Shopware agency provide after the shop is launched?

Accepted Answer

Post-launch support is critical for the long-term success of your online store. Agencies typically offer service level agreements (SLAs) that cover technical maintenance, regular security updates, performance monitoring, and bug fixes. Many also provide retainers for ongoing feature development, conversion rate optimization (CRO), and strategic consulting to help your e-commerce business evolve and grow.

Question 7

Quel type de maintenance et de support est proposé après le lancement ?

Accepted Answer

Après le lancement, les agences proposent généralement des contrats de maintenance pour assurer la sécurité et la performance de votre boutique. Ces contrats incluent les mises à jour techniques de Shopware et des extensions, la surveillance de la sécurité et des sauvegardes régulières. Un support réactif est également disponible pour résoudre les problèmes techniques et vous conseiller sur les évolutions futures.

Agences Shopware à Bâle-Ville

Lancez une boutique en ligne performante avec Shopware, la plateforme e-commerce flexible plébiscitée en Suisse. Une agence spécialisée vous accompagne pour créer une expérience d'achat sur mesure, optimisée pour le marché local et conçue pour la croissance de votre entreprise.

Agences Shopware à Bâle-Ville

Lancez une boutique en ligne performante avec Shopware, la plateforme e-commerce flexible plébiscitée en Suisse. Une agence spécialisée vous accompagne pour créer une expérience d'achat sur mesure, optimisée pour le marché local et conçue pour la croissance de votre entreprise.

Guide et questions fréquentes