Question 1

What services does a PrestaShop agency typically provide?

Accepted Answer

A PrestaShop agency specializes in the design, development, and customization of e-commerce websites using the PrestaShop platform. Their services include creating new online stores, customizing themes and modules, migrating from other platforms, and providing ongoing technical support and maintenance. They act as a strategic partner to help you launch, manage, and grow your online business effectively.

Question 2

How much does it cost to work with a PrestaShop agency in Switzerland?

Accepted Answer

Project costs vary widely based on complexity, custom features, and design requirements. A simple store setup might start from a few thousand francs, while complex, highly customized projects can be significantly more. Most Swiss agencies work with hourly rates between CHF 120 and CHF 220, or offer fixed-price packages for specific projects, so it is best to request a detailed proposal.

Question 3

What are the key criteria for choosing the right PrestaShop agency?

Accepted Answer

Look for an agency with a strong portfolio of successful PrestaShop projects and positive client testimonials. Verify their technical expertise, including any official PrestaShop certifications and experience with the Swiss market (e.g., local payment gateways and shipping providers). Ensure they have a clear project management process and communication style that aligns with your business needs.

Question 4

Why should I choose PrestaShop for my e-commerce business?

Accepted Answer

PrestaShop is a powerful, open-source platform that offers extensive customization and control over your store's functionality and data. It is highly scalable, making it suitable for both small businesses and large enterprises. Unlike some SaaS platforms, PrestaShop does not charge transaction fees, giving you greater financial control as your business grows.

Question 5

Can a PrestaShop agency migrate my existing store from another platform?

Accepted Answer

Yes, experienced PrestaShop agencies are proficient in migrating e-commerce stores from platforms like Magento, Shopify, or WooCommerce. They manage the entire process of transferring products, customer data, and order history while aiming to minimize downtime and preserve your website's SEO value. This ensures a smooth transition for both you and your customers.

Question 6

What kind of ongoing support can I expect after my store is launched?

Accepted Answer

Post-launch support is crucial for the long-term success of your online store. Agencies typically offer maintenance retainers that cover services like security updates, performance optimization, bug fixes, and backups. They can also provide strategic consulting for conversion rate optimization and implementing new features to help your business grow.

Question 7

Quel type de support est proposé par une agence après le lancement du site ?

Accepted Answer

Après la mise en ligne, les agences proposent généralement des contrats de maintenance (TMA - Tierce Maintenance Applicative). Ces contrats couvrent les mises à jour de sécurité, la correction de bugs, le support technique et parfois un crédit d'heures pour des petites évolutions. C'est une assurance essentielle pour garantir la pérennité et la performance de votre boutique en ligne.

Agences PrestaShop à Lucerne

Lancez ou optimisez votre boutique en ligne avec PrestaShop, la solution e-commerce de choix pour de nombreuses PME suisses. Une agence PrestaShop spécialisée vous accompagne pour construire une plateforme performante, sécurisée et parfaitement adaptée aux exigences du marché local.

Agences PrestaShop à Lucerne

Lancez ou optimisez votre boutique en ligne avec PrestaShop, la solution e-commerce de choix pour de nombreuses PME suisses. Une agence PrestaShop spécialisée vous accompagne pour construire une plateforme performante, sécurisée et parfaitement adaptée aux exigences du marché local.

Guide et questions fréquentes